Question 1

How can I play music legally at my gym?

Accepted Answer

Rock My Fitness Class comes standard with a commercial license allowing “background” music to be played in your fitness studio. However, you will need to obtain an additional license, usually called a Fitness Studio License, directly from the 4 PRO licensing agencies, which are SESAC, BMI, GMR, and ASCAP in the United States. This license will allow you to play music publicly in your gym or fitness studio. As a part of our services, we will help you determine if your business needs to secure these licenses.

Question 2

What countries are you supported in?

Accepted Answer

Rock My Fitness Class is supported in the United States and multiple foriegn countries.  If you plan to use the product outside the United States please check with us first.

Question 3

Can we play music offline?

Accepted Answer

No, the rules of our music licensing entities does not allow downloading.

Question 4

Do you have an explicit filter?

Accepted Answer

Rock My Fitness Class does include an explicit filter since there are mixes both with and without explicit content. Most music services only remove explicit language; however, we understand the importance of having an explicit-free music experience for members so our non-explicit mixes remove both explicit language and explicit content.

Question 5

What device do I need?

Accepted Answer

You can use any Apple iPhone or iPad device on iOS 10.0 or newer.

Question 6

How many locations from a single account?

Accepted Answer

If your business has multiple locations then an account will need to be purchased for each location. Our music licenses only allow one location per account. The physical address of each active account is reported to our licensing organizations. Any music usage away from that location would be an unlicensed use of the product and exposes you to liability.

Question 7

What does the service cost?

Accepted Answer

The monthly music fee is $39.99/mo.  As an intro, we do offer a free 30-day trial. You will find $39.99 to be very competitive in the business streaming marketplace and our DJ mix format is unique and superior to the single song solutions provided by our competition.

Question 8

What happens when the free trial ends?

Accepted Answer

When your free trial ends then the billing information that you provided will be charged either the monthly or the annual fee depending on what was selected.

Question 9

What happens if I cancel my subscription during the free trial?

Accepted Answer

The free trial is completely risk free so that you can give the service a try first. You will be able to use the remainder of your free trial if you so choose then after the free trial period ends you will not be charged. If you would like to give us another try at a later time you will be able to.

Question 10

What happens if I cancel my subscription after the free trial is over?

Accepted Answer

You will be able to continue using the service through the remainder of the payment period. At the end of the payment period, which will either be a month or a year depending on what option was selected, then you will not be billed going forward and you will no longer have access to the service.

FAQ

Frequently asked questions